Hours/Cancellation/Reservation/ Policies

Intention Massage and Skincare is by appointment only and may be booked online at http://www.intentionmassageandskincare.com

Appointment booked Tuesday and Wednesday require 24hrs cancellation.

Appointment booked during prime times such as evenings, weekends(Thursday-Monday) require a 48hr cancellation.

How to cancel your appointment?

Cancellation of your appointment must be done through the online scheduling system by opening your initial email confirmation or your appointment reminder. If you can not retrieve the email notification please text a cancellation request by text. Please keep in mind that if you text a request it must be done in the appropriate time frame and if its after the deadline a cancellation fee will be charged or invoiced.

All appointments require a non-refundable deposit/booking fee. The deposit/booking fee will go toward the requested services and the reservation of the therapist time. Should you need to reschedule your appointment in the appropriate time frame the deposit will be transferred to the rescheduled service. After multiple rescheduling a booking fee will be charged from the deposit fee.

Client who cancel the appointment outside the requested time frame. Client deposit/booking fee will go toward cancellation fees. Client who cancel with less than a 24hr/48hr notice will be charged 50% of the regular price. Client who do not show or cancel the same day will be charged 100% of the regular services rate. 

Please be considerate when you reserve an appointment this time is specifically set aside to provide the best service for you.  Last minute cancellation is a lost of time and financial resources. In order to minimize this type of occurrence a reservation deposit is required for all appointments.

Gifted services such as gift certificates are subjected to verification and authorization. This form will be sent and submitted via Vagaro. Forms and verification are available in person as well.

All sales of services, retail, gift certificate are final. All purchases are non-refundable.